Privacy Policy for Pivot Direction

Last updated: 25 June 2026

At Pivot Direction one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Pivot Direction and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We only collect information that is strictly necessary to provide you with a smooth experience and to handle your enquiries.

Contact Form Submissions

When you fill out a contact form on our website, we collect the personal data you choose to provide. This typically includes:

  • Your name
  • Your email address
  • The subject and content of your message
  • Any other information you voluntarily share in the text field

Automated Data Collection (Analytics)

We use Cloudflare Analytics to understand how visitors interact with our website. This helps us optimise performance and improve your user experience. Cloudflare Analytics is a privacy-first service, meaning:

  • It does not track, collect, or store personally identifiable information (PII).
  • It does not use cookies or track you across other websites.
  • The data collected is aggregated and includes metrics like page views, visitor numbers, and general geographic location (at a country or region level, not specific addresses).

2. How We Use Your Information

We use the collected information in the following ways:

  • To respond to you: We use your contact form details solely to reply to your messages, answer questions, or provide services you requested.
  • To maintain and improve our site: We use aggregated Cloudflare analytics to monitor website health, prevent malicious traffic, and understand which content is most helpful to our audience.

3. Data Retention

  • Contact Form Data: We retain your messages only for as long as necessary to fulfil the purpose of your enquiry or to maintain an ongoing business relationship.
  • Analytics Data: Cloudflare retains aggregated web analytics data in accordance with their privacy standards. Because this data is completely anonymised, it cannot be traced back to you.

4. Third-Party Privacy Policies

Pivot Direction’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information.

For more details on how Cloudflare handles data, you can review the Cloudflare Privacy Policy.

5. Your Data Protection Rights

Depending on your location (such as the UK or EEA), you have specific rights regarding your personal data:

  • The right to access: You have the right to request copies of the personal data we hold about you (e.g., your past contact form messages).
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data under certain conditions.
  • The right to object/restrict processing: You have the right to object to or restrict our processing of your personal data.

If you would like to exercise any of these rights, please get in touch with us using the details below.

6. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

7. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us using the form on the website.